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Knowledge Base
Guides for getting the most out of BrandOps9.
Your growth path: the 8 setup stepsThe eight steps that take a new brand from setup to being recommended by AI, where to find them, and what finishes each one.Read →Set up your brand and strategyCreate a brand from your website or style guide, check the brand identity, answer the strategy questions, and confirm both.Read →The dashboard: what needs your attentionYour brand's home screen: what is waiting for you, your growth path, the coverage outlook, and a shortcut to every area.Read →Get found by AI: get recommended by ChatGPT, Claude and moreSet up your market, competitors and buyer questions, run a check across four AI assistants, and read who they recommend and why.Read →Get found by AI: your fix planWork through the fixes that get you recommended more: LinkedIn campaigns, your website, what AI says about you, and proof on other sites.Read →Tell AI who you are: your fact sheetBuild a short, correct fact sheet about your business and add it to your website so AI assistants describe you correctly.Read →Check your website for AIFind out whether AI assistants can read your website, and fix what is missing with step-by-step help or a ready-made draft.Read →The learning loop: content that improves every weekHow BrandOps9 learns from your real results and from AI assistants, what it shows on the Learning page, and when it suggests improvements.Read →Review and apply improvementsGo through suggested improvements one at a time, implement or skip each, and undo any change later.Read →Share a management reportGive management or a client a live, on-brand results report through one link, without an account.Read →Plan a campaignBuild one campaign and shape it for every platform: let AI suggest it, write it yourself, start from inspiration, make image-only posts or ask your audience with a LinkedIn poll.Read →Start from inspirationBuild a campaign or document from an ad, post or style you like, made to fit your brand with your own facts.Read →Create and edit social postsWhere posts come from, how to edit a post into a new version, pick the version you want, and use your own image.Read →Understand and lift your quality scoreWhat the quality score measures, how to read it, and how to raise it with one click or by sharpening your brand.Read →Approve, reject and request changesThe Approve page: review posts and documents with their scores, approve or reject, ask for changes, and notify approvers.Read →Approval emailsThe emails that keep approvals moving: the daily digest, notifying approvers, and how approvers review and comment.Read →Publish: your publishing plan and calendarSet where and how often you post, put approved posts on the calendar, move them around, and see what is covered for the next 14 days.Read →Autopilot: hands-off publishingLet BrandOps9 write, approve and schedule posts for you: the three switches, the quality bar, and why Autopilot sometimes pauses.Read →Connect LinkedInPost to your LinkedIn profile or Company Page: the developer app steps and how to stay within LinkedIn's rules.Read →Connect FacebookPublish to your Facebook Page: the Meta app steps and how to avoid Page penalties.Read →Connect InstagramPublish image posts to your Instagram professional account, using the same Meta app as Facebook.Read →Connect X (Twitter)Post text and images to X: the developer steps, X's paid access levels, and how to avoid duplicate-post blocks.Read →Use one social account for several brandsPublish more than one brand through the same LinkedIn, Facebook, Instagram or X account without connecting it again.Read →Collateral: your proof, and how to create itWhat collateral is, why it backs up your campaigns, and how to create a document with AI, write it yourself or import one.Read →Edit, version and approve documentsEdit a document without touching the live version, move between versions, and choose which version is live.Read →Curated content: your ready-to-use libraryEverything you approved (documents, campaign posts and images) in one place to reuse and share.Read →Your media library and brand kitUpload and reuse images, tag them, put your logo and a caption on them, and choose which images others see.Read →Invite your team and set rolesBring colleagues and clients into a brand, choose what each person can do, and review access regularly.Read →Plans, credits and usageThe five plans, what each includes, what uses credits, and how to buy extra credits.Read →Notifications and emailsChoose which emails BrandOps9 sends you for a brand, when, and who gets a copy.Read →Ask Emma: the assistant that does the workThe built-in assistant answers questions about your workspace and can create, approve and schedule content for you. You choose how independent it is.Read →Connect an AI agent (Claude, ChatGPT)Connect Claude, ChatGPT or another agent to BrandOps9 so it can read your workspace and create, approve and schedule content for you.Read →Rebrand safely with a staging brandTest a new look in a staging copy while your live brand keeps publishing, then switch over now or on a set date.Read →Run several brands from one accountManage several brands side by side, each fully separate, and switch between them in one click.Read →Advanced: the power of proof pointsWhy concrete proof is the biggest lever on quality, credibility and scores, and where to add it.Read →Brand facts: what BrandOps9 may state as trueWhich numbers, offers, quotes and results posts may use, where they come from, and how to confirm or add your own.Read →Your products: real photos and facts in every campaignAdd a product once, with its own photos and checked facts, and feature it in campaigns without typing.Read →Advanced: your brand kit on every imageHow your logo, colours and fonts are captured and used, so images look like yours.Read →Advanced: how quality scores workA closer look at what the quality scores measure, why they move, and how fixes stay honest.Read →Advanced: how publishing worksWhat happens when a post is due, what automatic and manual publishing mean, and what happens when something blocks a post.Read →How BrandOps9 supports the EU AI ActWhat the EU AI Act means for your marketing, and how BrandOps9 helps you stay compliant: AI transparency, human oversight, and your responsibilities as the publisher.Read →GDPR and your data at BrandOps9How BrandOps9 handles your personal data under the GDPR: what we process and why, who we share it with, how long we keep it, and how to use your rights.Read →